
Mac-Ave by Jessi Group, Inc. is a certified Apple Specialist. Along with offering fast, guarenteed repair services on computers (any make), printers, digital cameras, and other peripherals, Mac-Ave also offers:
- On-site, in-home, or carry-in service.
- Cross platform integration.
- Preventive maintenance.
- Warranty and out-of-warranty service.
- Network infrastructure design and installation
- Custom workstation design and installation.
- Printer calibration and setup.
- Needs assessment and design.
- Consultation and training.
Whether you're a graphics professional, educator, business owner, or home user Jessi Group has the friendly, knowledgeable staff and top notch products to keep you coming back.
After 13 years of being Rochester's #1 Apple Store, Jessi Group is now proudly Apple's Rochester Store.
Copyright 2004 Jessi Group, Inc.
Mac-Ave services hardware covered under Apple's one year warranty or the Apple Care Extended Warranty Program.
Serviced products covered under the Apple Waranty and AppleCare Protection Plan are free of charge.
Mac-Ave also offers an Extended Warranty in addition to the AppleCare Protection Plan on Apple products purchased at Mac-Ave. This warranty extends the Protection Plan from 3 to 4 years. Any service performed by Mac-Ave in the fourth year, the labor rate of $75/hour is waived and only the cost of parts is charged.
Don't feel like coming to us? We can come to you!
Want us to come to you? Mac-Ave offers an On-Site Service to customers that need assistance at home or in the work-place. For $115* an hour for labor, a technician will work with you to fix any problems or issues you want addressed.
*On-Site service also includes a travel fee of $45 an hour.
Don't know what is wrong with your computer? Want a price estimate for a fix?
Mac-Ave will run diagnostics on your Mac or PC and determine how much it will cost to fix your computer and we get back to you and discuss your options.
Announcing our newest service, iPhone glass replacement!
Dropped your iPhone? If you've got an iPhone with cracks in the glass, it's time for a glass replacement!
Don't mail your iPhone away to who-knows-where, bring it in to us! We'll extract all of that shattered glass, and replace it with a brand-new front glass digitizer.
This replacement works great on iPhones where the phone still works, but the glass is cracked.
Bring your iPhone to Mac-Ave and you'll get the quality results you deserve.
Your computer is out of warranty? Want to repair it? Upgrade it? Sell it? We can help you determine the best way to go.
The service rate for a computer that is out of warranty is $75 per hour plus the cost of any additional parts required to get your computer fixed.
Data is lost? Or you want it Backed-Up just in case? Mac-Ave offers a back-up and recovery service!
For $150 Mac-Ave will Back-Up your data to an External Hard Drive.
HELP!!
We have seen it all.
Here is what you should do and what we can do for you.